Mortgage Choice - about the companyMortgage Choice is Australia’s largest independently-owned mortgage broker, and we are committed to providing peace of mind to all kinds of customers.Importantly, our loan consultants don’t play favourites. Mortgage Choice head office pays franchise owners the same commission rate for the home loans they write, regardless of the rate paid by the lender selected by a new customer. Plus, we have no products of our own.Mortgage Choice was established in 1992 with the aim of simplifying the entire process of getting a home loan. Co-founders Rod Higgins and Peter Higgins had a vision of building a national franchise network of ethical, credible and professional mortgage brokers who local communities could trust with service and who didn’t ‘play favourites’.Today, we empower our customers by educating them and guiding them through the loan maze. Our loan consultants work in each customer’s interests to source a loan that suits their individual needs.Through Mortgage Choice’s nationwide network of hundreds of franchises, our core service is to provide home loan advice on hundreds of products from an extensive panel of lenders - at no charge to our customers. As the Australian home loan market is one of the most complex in the world and people are becoming increasingly time poor, helping make the loan process simple becomes more and more important.Ease of convenience for our customers and a strong commitment to ’duty of care’ is why participating Mortgage Choice franchisees now also help customers source personal loans, commercial loans, asset finance and insurance products.In our 17+ years we have helped well over 250,000 customers find what they need. You can find out more about which loan types they choose in HomeLoan Choices, our monthly email bulletin.We have always been on the side of the customer, ensuring that our consumer protection initiatives are of the highest standard. We were the first broker to launch a Customer Charter, in which we fully disclose our service, payment model, privacy policy and complaints procedure.Mortgage Choice has grown to be Australia’s leading mortgage broker. Our high standards mean we have been recognised by numerous industry awards and accolades over the years.Our loan book is now worth $34.4 billion (as at 31 December 2008). Since listing on the Australian Stock Exchange (ASX: MOC) the company’s financial performance has been very strong.That’s one of the reasons why it’s important to us to be active in the community – on a local, national and global level. We support a number of important organisations and initiatives such as Barnardos Australia.
Tuesday, November 10, 2009
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